TERMS & CONDITIONS

--- TERMS & CONDITIONS ---

We fully comply with all requirement of the "Sale of Goods Act and are happy to change or give a refund for anything -- PROVIDING - it has not been used and we get it back in "Original" condition so that we can re-sell "as new" -- NOTE - that return post can be expensive so before you send back can you think of anyone at your club who may want buy it from you -- Or if it is too big for a child maybe keep for them to grow into --

- ORDER PROCESSING -

Express orders will take priority and we will always do our very best to send the same day of payment - Standard Orders will usually be processed within 48 hours of payment and then depending on weight or value we will (at our discretion) send them by Royal Mail 48 hour postal service or by courier.

- RETURNS -

WRONG ITEM - If we have made a mistake and sent you the wrong item we will at our expense arrange for collection, or we will firstly agree in writing to you to pay you for the lowest costs to return any incorrect item -- CORRECT ITEM - If you want to exchange or return any correct item then that must be at your expense and we recommend that you send to us by "Recorded Delivery" because this will only cost £1 extra (in the UK) and it will give you insurance if your parcel goes missing -- Pack the return so post cannot cause damage and SEND to - Taekwondo Supply,  1 Moreton Ind Est,  London Rd,  Swanley,  BR8 8DE   England  --REMEMBER to put a note in the parcel to tell us all of your details and what you want -
 
- COSTS & CHARGES -
For all returns we reserve the right to deduct 20% or £5 from any refund - This is an administration charge in respect of  (a) the time that we must use to check and re-pack your return  (b) the time we spend in correspondence with you  (c) the time it takes us to calculating and transfer your repayment -- ALSO - kindly note that may have to ask you to pay us for any post & packing costs that we incur to send you a replacement --

-- Please email or call Tony on 0797 1844 190 if you need any more information --